Smart Customers Shop at TurboWax

10% OFF ALL NEW ORDERS
WITH CODE: 2017SALE

Shipping Policy

WHEN WILL I RECEIVE MY ITEM(S

For all Free or Standard Shipping orders please allow up to 3 - 7 days delivery time.

HOW DOES THE FREE SHIPPING WORK?

Free shipping is on select items only. FREE Promotional items do not qualify for free shipping

WHEN WILL I RECEIVE MY ITEM(S)?

For all Free or Standard Shipping orders please allow up to 2 - 3 weeks
delivery time.

For all Priority Expedited Shipping orders customers should expect to receive their
item(s) in 3 - 5 business days. (not available on some items)

WHERE ARE MY ITEMS COMING FROM?

Although our main offices are located in North America, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and China.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

WHY DON'T I SEE MY TRACKING INFO?

It's not uncommon for NO tracking information to show until your package has been scanned in by the US carriers. It might remain "blank" for up to a week after you receive your tracking link.

How are expedited shipping handled?

These items are shipped in 1-3 days excluding weekends. They are sent tracked and expedited quickly to arrive in the time frame stated on the order checkout.